Help Center

Find answers to common questions about Avioyx.

Account & Login

Orders & Bookings

Rentals

Aircraft Operations

Training & Services

Selling on Avioyx

Payments & Refunds

Safety & Compliance

Accessibility & Support

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If you can’t find what you’re looking for, feel free to reach out to our support team.

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Account & Login

How do I create an account on Avioyx?

I forgot my password. What should I do?

How do I update my profile information?

How do I delete my account?

How can I manage my notification preferences?

Orders & Bookings

Where can I view my past orders and bookings?

Can I cancel or change a booking?

When will I receive a booking confirmation?

How do I download invoices or receipts?

Rentals

How do I rent an aircraft or gear?

Do I need to return rentals at a specific location?

What are the requirements to rent an aircraft?

Aircraft Operations

How do I check aircraft availability and documentation?

Can I see maintenance records before renting an aircraft?

Do I need special endorsements for certain aircraft types?

Training & Services

What types of services can I book on Avioyx?

Are service providers verified?

How do I book recurrent training?

Can I request a custom training package?

Selling on Avioyx

How do I become a seller?

Can I manage my inventory?

How and when do I get paid?

Are there any fees or commissions?

Payments & Refunds

What payment methods are accepted?

How do refunds work?

What currencies can I pay in?

How do I update my payment method?

Safety & Compliance

How do you verify aircraft airworthiness?

What safety standards do providers follow?

What insurance coverage is required?

How do I report a safety concern?

Accessibility & Support

How can I contact support?

How do I report inappropriate content or behavior?

How can I suggest improvements to Avioyx?

Still need help?